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A workspace for every team, agents on the repeat work, and every model through one gateway.
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- Read 34 open deals in the CRM
- Drafted the pipeline summary
- Send to the sales channel
Agents
Cloud agents that automate your most complex workflows and do real work for your teams, so you see AI in real operations.
A workspace for everyone
Keep your favorite app, or use Harriet Desktop and the web workspace, provisioned and governed, with skills and connectors ready on sign-in.
An AI bill you can predict
Spend you can see
Cost by team, model and task, visible as it happens rather than on the invoice.
Intelligence that compounds
- Capture
- Save something that worked as a skill anyone can run again.
- Improve
- A colleague tweaks their own copy, the team keeps what works.
- Review
- Someone checks the change before it goes to the team.
- Share
- The better version reaches everyone, and nobody loses their edits.
Built for everyone in the organization
Prompt
Review the Northwind vendor MSA against our standard terms. Give me a summary, the issues by severity, and suggested redlines with clause references.
Connectors
- Google Docs
-
DocuSign
Model choice
Claude Opus 5
Legal review stays on a frontier model. A wrong redline costs more than the tokens.
Prompt
Get me everyone who will exceed our holiday rollover policy once booked leave is applied. Draft a reminder to each. I'll review before anything sends.
Connectors
-
Bob -
Confluence - Google Sheets
- Slack
Model choice
Claude Sonnet 5
A mid-tier model clears it. Policy against every balance, then a short draft each.
Prompt
Build a list of 40 operations leaders at UK fintechs with 200 to 1,000 staff, enrich them, and draft a first-touch email for each in our voice. I'll review before anything sends.
Connectors
- Apollo
-
HubSpot -
Gmail
Model choice
GPT-5.5 mini
Volume work runs on a fast model. Forty short drafts from a template.
Prompt
Every Monday at 08:00: find every invoice due in the next 14 days, open a ticket for each in the collections queue and assign it to the account owner.
Connectors
-
Xero - Zendesk
- Slack
Model choice
DeepSeek V4 Flash
A fast model gets it right. A scheduled query and a template per row, the least expensive model that clears the bar.
Prompt
Turn the September product update in Notion into a blog draft, three LinkedIn posts and a draft page in Webflow. Pull last month's campaign report from Account Engagement for the intro.
Connectors
-
Notion - Webflow
-
Account Engagement
Model choice
Claude Sonnet 5
A mid-tier model clears it. Prose quality matters here, and frontier would cost more for no visible gain.
Northwind_MSA_v3 Suggesting 14.2 Supplier's aggregate liability shall not exceed the fees paid in the three (3) months preceding the claim… 9.1 This Agreement renews automatically for successive twenty-four (24) month terms unless either party gives ninety (90) days' notice…
Comments by Harriet
- High14.2 Limitation of liability. Cap set at fees paid in the prior 3 months; playbook minimum is 12 months. Redline to 12.
- High9.1 Auto-renewal. Renews for 24 months on 90 days' notice. Redline to 12 months on 30 days' notice.
- Med11.3 Data processing. No sub-processor list or notice period. Attach our DPA schedule.
- Med17 Governing law. New York. Redline to England and Wales per playbook.
- Low3 minor: defined-terms drift in 2.4, missing notice address in 20.1, currency unstated in Schedule B.
| Name | Team | Balance | Over by |
|---|---|---|---|
| Priya Natarajan | Finance | 11 | 6 |
| Tom Okafor | Ops | 9 | 4 |
| Lena Bergström | Sales | 8 | 3 |
| Sam Whitfield | Legal | 7 | 2 |
| and 11 more |
Harriet Draft, not sent
Hi Priya, you're set to carry 11 days into next year and our policy caps it at 5. Days above 5 lapse on 31 December. Could you book the rest before then, or talk to Dana if that's not workable?
Ops leaders at UK fintechs, 200 to 1,000 staff
| Name | Title | Company | Draft |
|---|---|---|---|
| Hannah Croft | COO | Halden Capital | ready |
| Daniel Mensah | VP Operations | Orrin & Vale | ready |
| Ruth Adeyemi | Head of Ops | Bramble Pay | ready |
| and 37 more |
Draft To Hannah Croft, Halden Capital. Subject Ops at Halden after the Team plan
Hi Hannah, Halden crossed 300 people this year, which is usually when a Team plan starts to creak: seat caps, overage requests, an Enterprise quote nobody budgeted for. Would a 20-minute look at how other teams your size handled it be useful? Maya
Scheduled task Active Invoices due in 14 days → Collections tickets
- Runs
- Every Monday, 08:00 London
- Next run
- Mon 15 Sep, 08:00
- Last run
- Mon 8 Sep, 12 tickets
Xero, invoices due in 14 days → Zendesk, one ticket each, assigned to owner → #finance, summary September product update: three things, one page
Blog draft, opening
August was our best month for inbound yet, 41 MQLs and a pipeline that finally reflects the work Ops has put into onboarding. So September's update is about the three things customers asked for most: shared skills you can hand to a new hire, connectors you can scope by team, and a spend view your CFO will actually open.
Post 1: Shared skills
Your best analyst's checklist, now something the whole team can run. Here's how three customers used it in August.
Post 2: Scoped connectors
Finance sees Xero. Sales sees Salesforce. Nobody sees everything. Connector scoping by team is live.
Post 3: Spend view
One screen, every team's AI spend, projected before the invoice lands. Built for the person who signs it.
Security-first
Connectors hosted safely
We host the MCPs and connectors, scanned, rated and scoped before a team can use them.
Recorded as it happens
Prompts, connectors and tool calls are logged and exportable.
Independently audited
SOC 2 Type II, with the report ready for your security review.
Hosted in the EU, zero data retention
Claude, GPT and open models hosted in the EU. Zero data retention on Claude and open models.
